Mental health support services and crisis resources
At Alana Eggins Psychology, your wellbeing matters — both inside and outside of our sessions. If you're in crisis or need immediate support, please reach out to one of the services below. They are available around the clock and staffed by trained professionals who are ready to help.
Please note that I am not a crisis or emergency service. If you or someone you know is in immediate danger, please call 000
Crisis Support
Lifeline — 13 11 14
Free 24/7 crisis counselling, suicide prevention, and mental health support. Online chat also available at lifeline.org.au
Suicide Call Back Service — 1300 659 467
Free 24/7 phone and online counselling for people affected by suicide.
Beyond Blue — 1300 22 4636
24/7 phone and online chat support for anxiety, depression, and mental health. Visit beyondblue.org.au for resources, forums, and tools.
Young People
Kids Helpline — 1800 55 1800
Free, confidential 24/7 counselling for young people aged 5–25. Phone, webchat, and email support available.
Headspace — 1800 650 890 (3pm–10pm AEST, 7 days)
Free online and phone support for young people aged 12–25. headspace.org.au
eheadspace
Free online and phone counselling for young people aged 12–25. headspace.org.au/eheadspace
ReachOut
Online mental health resources and peer support for young people. Not a crisis line — a great starting point for information and stories. au.reachout.com
LGBTQIA+ Support
QLife — 1800 184 527
Free anonymous LGBTIQ+ peer support and referral. Available 3pm–midnight every day. Online chat also available at qlife.org.au
MindOUT
National LGBTI mental health and suicide prevention project. Counselling, resources, and community support.
Eating Disorders
Butterfly Foundation — 1800 33 4673 (8am–midnight, 7 days)
Free, confidential counselling and treatment referral for eating disorders and body image concerns. butterfly.org.au
Men’s Mental Health
MensLine Australia — 1300 78 99 78 (24/7)
Professional telephone and online counselling for Australian men. mensline.org.au
Trauma and Complex Mental Health
Blue Knot Foundation — 1300 657 380 (Mon–Sun, 9am–5pm AEST)
Support, education, and resources for adult survivors of childhood trauma and abuse. blueknot.org.au
SANE Australia — 1800 187 263 (Mon–Fri, 10am–10pm AEST)
Support for people living with complex mental health issues and those who care for them. sane.org
Domestic and Family Violence
1800RESPECT — 1800 737 732 (24/7)
National domestic, family, and sexual violence counselling and support service. 1800respect.org.au
Not sure where to start?
Head to Health — headtohealth.gov.au
A free Australian Government service to help you find the right mental health support for your situation. Particularly useful if you're in a regional, rural, or remote area.
Healthdirect — 1800 022 222 (24/7)
Free health advice and referrals from a registered nurse. healthdirect.gov.au
If you'd like to talk about whether working with me might be a good fit, you're always welcome to reach out.
First Nations Services
13YARN — 13 92 76 (24/7)
Free and confidential crisis support line operated by and for Aboriginal and Torres Strait Islander peoples.
13yarn.org.au
Thirrili — 1800 805 801 (24/7)
Support for Aboriginal and Torres Strait Islander peoples in the aftermath of suicide or other fatal critical incidents.
thirrili.com.au
Brother to Brother — 1800 435 799 (24/7)
Crisis support line for Aboriginal and Torres Strait Islander men experiencing family violence.
Information current June 2026
Disclaimer: The information on this page is provided as a resource for emergency and crisis support. Alana Eggins Psychology does not provide crisis intervention or after-hours services. If you require immediate assistance, please contact one of the emergency services listed below or seek help through your nearest hospital emergency department.